Great Answers to Really Good Questions
Frozen Drink Machines
Q: How much ice does it take?
A: NONE. It freezes its own product in as quick as 20 minutes.
Q: How much mix will I need?
A: Usually about every 25 people at your party will go through a batch of mix. This is a pretty consistent rule of thumb, and is very accurate even if you are serving beer, wine, and/or liquor as well.
Q: What is included?
A: Delivery, setup, pickup, cups, straws and the first batch of mix are included in the price. Additional batches are $18.00 apiece and each batch makes approximately 30-35 9 ounce cups. We do not provide any alcohol.
Q: How much mix do you bring?
A: We bring you MORE than you will need and you only pay for what you use. We charge you for the machine rental and the mix that you used after the machine is picked up and we know how much mix was used.
Q: What ingredients are needed?
A: Per batch, you will need 1.5 gallons of water and 1 liter of alcohol (tequila to make a margarita, rum to make a daiquiri, or other alocohol to your liking). For added flavor to the lime margarita, you can add 0.5 liters of triple sec and 1 quart or orange juice.
Q: How do I mix it up?
A: We set it up, make the first batch with you and leave you with instructions on how to continue.
Q: How do I clean it?
A: YOU don’t, WE do! When you are finished with your party, just turn it off and leave it alone. We’ll pick it up and clean it. It’s all included in the rental price.
Q: How long can I keep the machine?
A: If you rent it for a Saturday or Sunday, we deliver it on Saturday & pick it up on Monday. Rent on any other day & we’ll pickup the same or next day. If you need it longer, please let us know when you make your reservation, and we will quote you an extended rental rate.
Q: Can I buy my own cups?
A: Yes, but make sure they are NO larger than 10oz. If a cups is twice as big, the machine has to work twice as hard to keep up with the party. This is a recipe for disaster, especially with the double machines.
Heaters
Q: How many do I need?
A: Each heater warms a 15 foot circle. Measure the area you are trying to warm and we will give you a recommendation of how many you will need.
Q: Do I need to plug it in?
A: NO, the Heaters are powered by propane (which we provide), and are completely self sufficient.
Q: Can I use one under a tent or a back porch?
A: YES, the Heater is 8-feet-tall and needs at least 18″ clearance above and beside the dome. Simply measure the height of the area where you want to place the heater.
Q: Is it hard to operate?
A: NO, we take care of everything. We place the Heater exactly where you want it, light the pilot light, and instruct you on how to continue—very similar to operating a gas grill.
Q: How long will the heater Run on a take of propane?
A: Once you turn the knob from pilot light to the “On” position you will get approximately six to eight hours at full power.
Q: What is your cancellation policy if the weather changes?
A: The heater rental is prepaid at the time of reservation. If you cancel the reservation at least 24 hours before the start time of your event, we will refund you 100%. If you miss the 24 hour cancellation period there is NO refund, however we will give you a rain check to use your rental on another day.
Misting Fans
Q: How many do I need?
A: It depends on which of our fan models you choose and how formal or casual the event is. If you are using a tent, let us know the tent size, we’ll take it from there and give you our recommendations.
Q: Don’t they get you wet?
A: NO. What separates a good misting fan from a bad one is the high pressure mist. If set up and handled properly, the mist evaporates immediately, leaving you with a cool rush of air.
Q: Do you hook it up to power and water?
A: YES, we will need (1) standard water spigot and typically 1-2 standard 115 volt outlets. For the larger jobs we may tell you that we need more outlets.
Q: Is it hard to operate?
A: NO, we take care of everything. We place the fan(s) exactly where you want them, fully test the system, train you on how to operate it, and leave you with printed instructions.
Q: Can I turn the mist off if I want to?
A: YES, the mist and the fan are two separate systems. You can run one without the other, completely your choice, and it’s just a switch to turn one or the other off.